ITM Secure gathers personal information in order to provide the security service and support users have come to expect from us. Your personal information is required in order to set up a certificate for your web site but it also helps us provide the product and support information that might be interesting to our users.
There are a variety of situations in which ITM Secure may collect personal information, such as when user applys for security test of their online services. ITM Secure only collects the personal information required to meet users’ needs. Depending on the circumstances, we may ask for users’ name, company name, Internet domain name, email address, fax number, phone number, or other pertinent information.
ITM Secure uses users information to better understand their needs, provide you with the services they have requested, and with a view to provide them with better service in the future. We may use users information to communicate back to them, to inform them of and update of our services and benefits. Any of this information will not be used for other purposes without users permission.
ITM Secure will keep users personal information for as long as they wish to stay certified and thereafter, for no longer than is necessary for internal reporting and reconciliation purposes and to provide them with any feedback or information that they might request or require.
With the consent of our customers, ITM Secure might post customer testimonials on its website, which may contain personally identifiable information, such as the customer’s name. If at any time you wish to remove your personal information from an ITM Secure website testimonial, please contact us.
In limited circumstances, ITM Secure may need to share users’ information in order to meet their particular needs. ITM Secure has a number of relationships with vendors with whom we may share users’ personal information for the purpose of providing a service or meeting their other needs, including the provision of customer support. For example, we use selected vendors for the purpose of checking users’ connections with them. These vendors verify their partnership with user. In doing so, the vendors have access to limited information about users, but they are prohibited from using the information for any other purpose.
ITM Secure uses its own security technology to protect our customer data. Access to customer information is restricted to authorized personnel only. Our website is regularly tested for security vulnerabilities to ensure all collected information is secure from unauthorized viewing. Personal customer information is protected in transit via HTTPS and SSL security. ITM Secure shall notify you in the unlikely event of a security breach involving your personal data.
As mentioned above, ITM Secure may use users’ information to improve the content of our website, products, and services, or to alert users to information we believe might interest them. Our site may contain links to other websites. If you follow one of those links, you may be leaving ITM Secure’s website and entering a site not underITM Secure’s control. ITM Secure does not accept liability for misuse of any information submitted on any site outside its control. We strongly encourage users to read the privacy statements or policies of the linked sites, as their privacy policies may differ from ours.
ITM Secure complies with all the regulations of the Children’s Online Privacy Protection Act of the United States of America. ITM Secure does not knowingly collect personal information from children under the age of 13. If we learn we have collected personal information on a child under the age of 13, we will delete that data from our systems. Our customers’ personal information is stored on our servers currently located in the United States. The location of our servers may be subject to change.
At present, the laws of the United States and other countries outside the EEA (except for Argentina, Canada, Isle of Man, Guernsey, and Switzerland) have not been approved by the European Commission as providing “adequate protection” for personal information within the meaning of the EU Data Protection Directive (95/46/EC).
ITM Secure imposes strict requirements on our vendors outside of the EEA regarding the use and protection of our customers’ personal information. In addition, with regard to our consumer customers, ITM Secure abides by the Safe Harbor Framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union.
By using our services from a country in the EEA and submitting personal information to us, we deem that users are consenting to the processing of their personal information in the United States or other country outside of the EEA.
We may update this policy at any time by posting additions or modifications on this web page. If at any point we decide to use personally identifiable information in a manner materially different from that stated at the time it was collected, we will notify users by email or via a prominent notice on our website and where necessary we will seek the prior consent of our users.